What you need
- A good Apple cable, plugged into a port on the Mac itself. Hubs and cheap cables are the single most common cause of a phone that never appears.
- The phone unlocked, with the screen on.
- The Companion open and signed in.
Plug it in
1
Connect the phone to the Mac by USB
The Companion scans for phones every few seconds, so a new one shows up
within about three seconds rather than instantly.
2
Unlock the phone and tap Trust
The iPhone asks “Trust This Computer?”. Tap Trust and enter the
passcode. Until you do, the row reads Tap Trust on iPhone and no buttons
work.
3
Turn on Developer Mode
On the phone: Settings → Privacy & Security → Developer Mode, switch it
on. The phone restarts and asks you to confirm with Turn On after it
comes back. This is needed once per iPhone.
4
Press Build, then Start
Build installs the automation agent onto the phone and takes a few
minutes. Start brings it online. See
WebDriverAgent for what these do and what can go
wrong.

The Companion's Devices list with two iPhones connected.
The two Trust steps are different
Almost everyone hits this once. There are two separate approvals on the phone and they happen at different moments.
Miss the second one and Start fails after 90 seconds with “WDA did not become
ready within 90s. This usually means the developer app isn’t trusted yet…”. Trust
it, then press Start again.
You never have to press anything to retry the first Trust. The Companion keeps
asking the phone every few seconds and lights the row up on its own the moment
you tap Trust.
What you see in the Companion
The Devices screen lists every phone the Mac can see, with columns for Device, Status, OS, UDID, Port and Actions. With nothing plugged in it reads “No Devices Connected” — “Connect an iOS device via USB to get started. Make sure the device is unlocked and you’ve trusted this computer.” The status pill is the thing to read:
A phone that briefly drops off is not shown as offline straight away — it has to
be missed three scans in a row, so a jiggled cable does not make the list flicker.
An iPhone that has been connected to this Mac before comes back as Ready and
does not need rebuilding. A phone the Mac has never seen comes back as
Detected.
Which iPhones work
There is no minimum iOS version. The Companion builds a different variant of the agent depending on the version, covering iOS 15 and 16, iOS 17 through 25, and iOS 26 and newer. The practical differences:- iOS 17 and newer need a secure tunnel, which is why macOS asks for your login password once per session. Approve it.
- iOS 15 and 16 never trigger that prompt.
- iOS 16 and newer need Developer Mode turned on, as above.
iPhone17,1. That is cosmetic — the phone works the same.
If the phone does not appear
What to read next
WebDriverAgent
What Build and Start actually do, and every error they can throw.
Your fleet
The phone on the dashboard side, and what its statuses mean there.