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Everything here is true today. None of it is hidden behind a setting you have not found.

Nothing runs while the Companion is closed

Close the Companion, put the Mac to sleep, or unplug the phones, and the fleet stops. There is no cloud fallback, no queue that drains later on our side, and no way to post from the dashboard alone.
Runs due while a phone is away stay Pending and are picked up if the phone comes back within about two hours. After that they are Skipped. A run that was in progress when the Mac dropped ends as Failed. See How AutoGrowth works.

Android phones cannot automate

GrapheneOS phones join the fleet, stream and can be driven by hand. They cannot run automations, workflows or scheduled runs at all — not on any plan. Stock Android is not supported in any form. A Samsung, or a Pixel on the factory build, is listed as unsupported and ignored. See Android phones.

The Script Builder is locked

Building your own automation as a graph is not available to anyone. The nav item carries a Soon badge, the create button is disabled, and the feature cannot even be bought: “The Script Builder is coming soon and is not available for purchase yet.” What you can run is the fixed catalog of built-in automations.

There are no cards

No credit card, no invoice, no card on file, no subscription that bills itself. Everything is paid from your organization’s credit balance, and credits are topped up with crypto — SOL, ETH, USDC and others. See Billing.

X and Threads accounts are never scraped

Follower counts, growth and profile details are only ever collected for Instagram and TikTok. An X or Threads account sits on Warming permanently and never shows statistics. It can still be automated; it just is not measured. Engagement rate is not calculated for any platform. The tile exists and generally reads 0.0%. Read followers and the 14-day trend instead.

There is no automatic update

The Companion never updates itself and never offers to. When a new version is required it shows Update Required, gives you one OK button, and closes. You then install a fresh DMG from a link an owner creates. While you are signed in and working it says nothing at all about updates.

A license key cannot be moved

A Companion key locks to the first Mac that signs in with it, permanently. There is no unbind, no reset and no transfer. Moving to a new Mac means deleting the old key and creating a new one — see Install the Companion.

Other things worth knowing

Troubleshooting

If it is a fault rather than a limit, it is probably in here.

Getting help

Where to write, and what to include.